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Patients Voice: Experiencing Dental Care in Los Algodones, Mexico

After receiving a very costly quote for dental work, Carol and Ken Purves* of British Columbia, Canada, contacted Dental Departures for assistance in finding high quality, affordable healthcare in Mexico.

Friends of the Purves that live in Arizona during the winter told them about dental care they received in Los Algodones, just 11 miles from Yuma, Arizona. The more positive stories about the dental work in Los Algodones, the more confident they became in exploring dental options outside of Canada.

During her research, Carol saw an ad for Dental Departures and made an inquiry. She had a successful, engaging hour and a half phone call that resulted in the Purves decision to travel to Mexico. The employee of Dental Departures made Carol and Ken feel comfortable, answered all their questions, and understood Ken’s specific worries due to previous health issues. The proposed cost of the dental work plus the flights to Mexico was less than 1/3 of the price of the dental care in Canada.

The Purves flew to Yuma, Arizona, where they were greeted at the airport by transportation provided by the dentist’s office. It was a short drive across the border to the hotel that is partnered with the office. On the first night at the charming and clean hotel, the Purves met a couple that had traveled to Los Algodones for dental work multiple times before. The couple only had positive experiences, which reassured the Purves that they had made the right decision to come to Mexico for dental work.

At the end of the day, guests of the hotel gathered in a courtyard outside to discuss what they were there for, where they were from, and previous and present experiences in Los Algodones. “The whole joy of being there wasn’t just that we could get cheap dental work, but that meeting all these people with the same thing-they all needed dental work, they were happy to be there. The sunshine was warm, the ambiance was just so cool. You felt so safe. It was just plain fun,” says Carol.

The dentist’s office was as good an experience as the hotel. At the office the two patients immediately had x-rays taken and a consultation with the dentist. Once upon agreement of the necessary procedures, the dentist talked them through what was going to happen and the products he was going to use. The treatments were a success.

Dental Departures matches patients with dental providers around the world for affordable, safe, and reliable dental care.

*Please note: Carol and Ken Purves gave us permission to disclose her name and the type of treatment received, as it is our policy to protect the privacy of our guests and clients.


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