Training Services for Facilitators and International Patient Care Coordinators
Providing services to clients traveling for health and wellness, dental and medical services, requires a diverse and complex knowledge base and set of skills. Whether you are new to the field or have experience, Medical Tourism Training offers a variety of resources to help you succeed.
Our affordable, on-demand, self-guided on-line courses provide the basic sets of skills and information for working in medical tourism. These engaging courses offer quizzes and a final knowledge check; downloadable documents; and a “Certificate of Completion” among other features to give you that competitive edge.
Current on-line courses include:
Our advanced online course, Welcoming the World: Building an Outstanding International Patient Department, is a how-to guide for creating and improving patient services for domestic and international patients. In addition to the online course, options are available for virtual consulting or a complete design package.
On-Site Training – Available in English, Spanish, and Portuguese.
Success Essentials is our two-day on-site training program designed for individuals who have experience working as Patient Care Coordinators or Facilitators. It is designed based on the four areas of knowledge that form the foundation for success:
Customer Service and Logistics
Risk Management for patients, providers, and businesses
Business Management – Marketing Medical Tourism; Effective Web Sites; and Social Media Strategies
Click here for more information about the "Success Essentials" program.
Check out our Resources section for articles, books, videos, podcasts and more to enhance your knowledge about health travel.