Meet The Team
Elizabeth Ziemba, JD, MPH, is a pioneer in health travel as President & Founder of Medical Tourism Training focused on expanding access to safe, high quality healthcare services around the world. Along with a team of global experts, she delivers consulting and training services for clients in the wellness, health, medical, and accessible travel sectors as well as hospitality services with innovative, practical, evidence-based solutions for business development and economic growth. Elizabeth promotes accreditation & certification as Regional Director for Temos International Healthcare Accreditation covering the US, Caribbean, Mexico, & Latin America.
Fred Maahs, Jr.
Consulting Expert, Accessible Travel & Tourism
Mr. Maahs brings accessible travel and medical tourism together to maximize services for clients and expand destinations that welcome all travelers including those with disabilities.
Consulting Expert Marketing and Market Research, Organizational Development
Utilizing decades of experience in the health care sector, Mr. Stackpole is President of Stackpole & Associates, a team of consultants who design and deliver market research, customer service and sales training, and marketing services to healthcare, tourism, senior living, and human service organizations and governments throughout the United States and internationally
Consulting expert, CQI, Patient Safety, Risk Management, Strategic Planning, Pre-Accreditation
Dr. Kleefield, a faculty member at Harvard Medical School, provides consulting, education, and training in strategic planning, quality management, performance measurement, patient safety, risk management, and accreditation preparation to health care systems and hospitals around the world.
Consulting Expert Customer Service, International Patient Services
Ms. Ball has over 15 years of experience in all aspects of bringing foreign patients to the U.S., including business development, working with embassies, international insurance companies, hotels and developing relationships with a wide range of hospitals and physicians.
Consulting Expert International Patient Services
As a leader in the field of international patient services, Pamela Frank has been Director of International Health Services at Children’s Hospital and Tufts Medical Center, both located in Boston, Massachusetts.
Consulting Expert Cross-Cultural Training and Consulting
Ms. Heistad, founder and CEO of Culture Coach International, is an expert in training and consulting in the field of cultural diversity issues with a particular focus on health care related challenges.
Frederick J. DeMicco
Frederick J. DeMicco, Ph.D., RDN, brings his extensive teaching experience to his current position of full Professor in the School of Hotel and Restaurant Management at Northern Arizona University.