More people are traveling to more places than ever before including individuals with physical limitations or those seeking health and medical treatments. Is your organization ready to meet the unique requirements of health travelers? Are you offering the facilities and services needed to serve these clients? Need to improve your patient services but are not sure where to begin?
Redi4HealthTravelers™ is the first-of-its-kind systematic and thorough assessment to evaluate and measure the health traveler experience provided at your hotel, resorts or spa.
Created by Medical Tourism Training, Redi4HealthTravelers™ is designed with all of your customers in mind—individuals with physical limitations or disabilities, older travelers requiring assistance with mobility, individuals with allergies or dietary requirements, persons receiving outpatient or day surgery treatments, or clients recovering from surgery. And of course, health travelers are often accompanied by family members and friends. This comprehensive evaluation will give you the answers you need to improve your health traveler experience. Learn what to add or improve at your hotel, resorts or spa to successfully compete for the guests you want to serve and to grow your organization.
- An evaluation of the effectiveness of your web site, telephone, email, and social media customer service systems, as well as marketing materials targeted to health and medical travelers.
- An on-site evaluation of your facility including accessibility in common areas, guest rooms, exterior and more.
- A review of existing guest services and amenities designed to benefit health travelers.
- A comprehensive report pinpointing what needs improvement, what is working well and suggested next steps to enhance services.
- And more!
Let our experts conduct an independent assessment of the quality of the total guest experience offered by your organization. When you receive the results, you will know that you are Redi4HealthTravelers™!
Discover how a hotel in Costa Rica trained its staff to deliver VIP services to all its clients including health travelers.
Contact us to arrange for an assessment of your organization to ensure you are Redi4HealthTravelers™.