Articles by the Medical Tourism Training Team
Health Travel Clusters: Aligning Objectives and Measures of Success
Successful health travel clusters are based on a solid understanding of their functions as well as the role of their association members.
What is in your Welcome Package?
Whether preparing for the arrival of a patient or business visitor, a Welcome Package is a key ingredient for a successful stay.
Five Essential Daily Steps
Creating an overall end-to-end excellent patient experience requires a series of interrelated systems, policies, and programs.
When the Patient is the Community
Hospitals and clinics that treat international patients most often also receive local or domestic patients.
Meet Martha
While hospitals must focus most of their energies on the patients, it is important to take care of family and friends who are providing emotional and psychological support by their presence.
International accreditation requires CQI: What is it and why?
Hospitals and clinics are increasingly interested in being accredited by international, independent bodies like Temos International.
Part 2. The US Insurance market & medical travel: Obstacles and opportunities
In the second part of this two-part series, recent changes in the US health insurance markets as well as opportunities that exist are discussed.
Why Don’t US Health Insurance Plans Include Medical Travel?
Selling international medical tourism benefits to a US-based health insurance provider is difficult. Despite many years of trying, few health insurance companies offer medical travel benefits.
When Bad News Hits the Front Page: Where is the response?
Negative stories about terrible situations involving medical travelers are regular headline grabbing news reports around the world. These medical errors are horrible for the patients and their families, but they remain isolated stories.
Does Accreditation result in more patients?
Healthcare providers often ask if obtaining accreditation will attract more patients. Accreditation involves expenditure of money and healthcare budgets are under a lot of pressure. Decision makers want to know if spending money on accreditation will result in more patients seeking their services.
Strategic Purchasing in the Health Sector and Trade Law Implications
On the eve of the UHC 2030 conference in Tokyo in December 2017, the World Health Organization (WHO) and the World Bank released their report on the status of health care in the world. The report found that “at least half the world’s population still lacks access to essential health services".
Already have accreditation? Why Temos? Here is why.
Hospitals and clinics that serve international patients seek international or national accreditation as a proxy for high quality clinical standards. The process is rigorous and can improve clinical care for all patients, domestic and international
Is technology putting medical tourism facilitators in danger of extinction
Is technology putting medical tourism facilitators in danger of extinction?By Elizabeth Ziemba, JD, MPH, President, Medical Tourism Training, Inc.With the proliferation of apps and Internet-based resources, more people have access to the information that used to be the domain of facilitators. Other types of competitors put smaller medical travel coordinators companies at risk for becoming extinct. Will self-directed, knowledgeable consumers [...]
Dimensions of Medical Tourism Clusters – Part 5
Dimensions of medical tourism clusters Part 5. Five myths By Elizabeth Ziemba, JD, MPH, President, Medical Tourism Training, Inc. This series of five brief articles examines key aspects of clusters and other models that exist in the medical tourism sector. The first article focuses on the role of definitions and data collection in medical travel. The second article dissects [...]
Dimensions of Medical Tourism Clusters – Part 4
Dimensions of medical tourism clusters Part 4. The role of competition By Elizabeth Ziemba, JD, MPH, President, Medical Tourism Training, Inc. This series of five brief articles examines key aspects of clusters and other models that exist in the medical tourism sector. The first article focuses on the role of definitions and data collection in medical travel. The second [...]
Dimensions of Medical Tourism Clusters – Part 3
Dimensions of medical tourism clusters Part 3. Two success stories, two models – Korea and Costa Rica By Elizabeth Ziemba, JD, MPH, President, Medical Tourism Training, Inc. This series of five brief articles examines key aspects of clusters and other models that exist in the medical tourism sector. The first article focuses on the role of definitions and data [...]
Dimensions of Medical Tourism Clusters – Part 2
Dimensions of medical tourism clusters Part 2. Dissecting clusters By Elizabeth Ziemba, JD, MPH, President, Medical Tourism Training, Inc. This series of five brief articles examines key aspects of clusters and other models that exist in the medical tourism sector. The first article focuses on the role of definitions and data collection in medical travel. The second article dissects [...]
Dimensions of Medical Tourism Clusters – Part 1
Dimensions of medical tourism clusters Part 1. Models, definitions, and data By Elizabeth Ziemba, JD, MPH, President, Medical Tourism Training, Inc. This series of five brief articles examines key aspects of clusters and other models that exist in the medical tourism sector. The first article focuses on the role of definitions and data collection in medical travel. The second [...]
Skyrocketing dietary demands: Does your hotel measure up?
Skyrocketing dietary demands: Does your hotel measure up?By Elizabeth Ziemba, President and Divya Daswani, Research AssistantIn a world where dietary restrictions and allergies are on the rise, hotels, resorts, and spas must be prepared to meet the increasing dietary demands of their clients with diverse menus and knowledgeable staff. Has your organization kept pace with the growing requirements of its [...]
Are your “clean” hotel rooms making your guests sick?
Are your “clean” hotel rooms making your guests sick?By Elizabeth Ziemba, President, and Divya Daswani, Research AssistantThe comfort of white sheets and fluffy pillows will be forgotten quickly by your guests if they fall sick because of rooms that on the surface are appealing but are not cleaned properly. Are you putting guests at risk because the cleaning protocols at [...]
