Welcoming the World

Building an Outstanding International Patient Department

Want to create or improve an international patient department? Let “Welcoming the World: Building an Outstanding International Patient Department” guide you step-by-step.

Developed by experts in the medical tourism sector, this comprehensive program delivers content based on real-world experience and international best practices. Case studies, and sample documents are included in this practical guide covering staffing, department systems and processes, invoicing and billing, admissions and discharges, and superior customer service. Build and improve an outstanding international patient department starting today!

Welcoming the World® is designed for healthcare providers of all sizes from small to large such as:

  • Dental offices
  • Cosmetic surgery clinics
  • Doctor’s offices
  • Hospitals

The Welcoming the World® course delivers information, best business practices, case studies, and sample documents to lead you through each component of an international patient department including:

  • Staffing
  • Infrastructure
  • Billing
  • Admissions & Discharge
  • Post-discharge follow up

Welcoming the World® helps you staff your international patient department with the right people with the right skills who have the systems and procedures in place to deliver services from start to finish while ensuring that those services are billed for properly.

Our course comes in different shapes and sizes just like health care organizations. Choose from one of our four options.

Option 1: Do It Yourself - Online Course only

Our online course is a Do-It-Yourself self-study guide complete with business theory, case studies, downloadable sample documents, quizzes and final knowledge check. Let our virtual instructors walk you through the step by step process of setting up or improving your international patient department.

Requires strong English skills, access to the internet and basic computer skills to navigate the coursework.

Running time: 5 hours
Estimated completion time: 6+ hours
Deliverables: Downloadable sample documents; Individualized "Certificate of Completion"
Introductory price through March 31, 2012: $399.00 USD

Option 2 - Do it Yourself Plus
Online Course Plus Instructor Feedback

This option offers all of the features of Option 1 plus two essay questions to test your knowledge and your ability to apply what you have learned to practical situations.

Our experts will review your responses to essays and provide detailed feedback with specific comments to help you refine your understanding and grow your ability to apply your knowledge to your business.

Running time: 5 hours
Estimated completion time: 7+ hours including quizzes and essays

Deliverables: Individualized responses to essay questions; Individualized "Certificate of Completion"; sample documents
Introductory price through March 31, 2012: $499.00 USD

Option 3 - Do It With Us

This option offers all of the features of Option 2 plus two hours of consulting time via email and/or telephone with our experts to answer your questions so that you can access the knowledge you need to solve specific problems or address specific issues.

Running time: 5 hours
Estimated completion time: 7+ hours including quizzes and essays. Plus two hours of consulting time.

Deliverable: Two hours of consulting time via email and/or telephone. Individualized responses to essay questions. Individualized "Certificate of Completion". Downloadable sample documents.
Introductory price through March 31, 2012: $699.00 USD

Option 4: Let Us Do It For You

Let our experts do the work for you!

For individuals and organizations that would like customized services in the design, development, and improvement of services offered by the international patient department, our consultants are available to assist you every step of the way. Contact us today to discuss your organization's needs.
Click here to download the brochure describing "Welcoming the World: Building an Outstanding International Patient Department"