Posted on April 29th, 2012

Vist our "Resources" section to access the presentation, "Building a Customer-Care Centered International Patient Department", given at EMTC 2012 for questions you should ask and answer before setting up any service for the international health travel sector.

Posted on April 18th, 2012

The on-line and on-site program, "Through Your Patient's Eyes: Cross-Cultural Training for Healthcare Professionals" is now available. Developed in collaboration with the team of experts at Culture Coach International, this program offers solutions to conflicts among diverse patients and staff members. 

Posted on March 5th, 2012

Medical Tourism Training created the brochure entitled "Tips for Welcoming International Health Travelers" for staff and management at:
  • health care providers
  • hotels
  • airlines
  • travel agents and
  • other participants in the "Customer Care Continuum"

It is designed to build awareness of the importance of medical tourists and their accompanying guests.

Your logo and brand can appear on this copyrighted brochure. A brochure will be prepared free of charge for your organization to print and email for distribution to your clients, vendors and other partners in the international health travel sector.

Preview a sample of the brochure that was prepared for the Kerala Institute of Medical Sciences. We can create a similar brochure for your organization. Contact us today!

Posted on December 12th, 2011

Have you tried on-line learning to build your knowledge and skills in the medical tourism sector? Here are some suggestions for individuals and employers to get the most out of e-learning. "Tips to Maximize the Investment in On-Line Learning", Elizabeth Ziemba, Copyright December 2011.

Posted on October 21st, 2011

"Expectations Beyond Borders: Tools to Build an Exceptonal Medical Tourism Business"

The competition for international health travelers is growing more intense every day as organizations face market and economic challenges. At a minimum, savvy consumers expect excellent health and wellness services at reasonable prices. Beyond these basic expectations, what do customers want and how can your organization meet those expectations? Market research confirms that the key to success in medical tourism is exceptional customer service that anticipates and exceeds expectations.

Expectations Beyond Borders presents clear and concise marketing theory illustrated by practical examples and innovative solutions to deliver the tools you need to build an exceptional medical tourism business. Download your free copy now!


◀ Older Posts


Search

Follow

follow on
Categories

no categories
Tags

no tags